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      9 Cancellation: a complex mix of accountability, power, justice, anger and
     10 societal change
     11 
     12 Driving out people can be emotionally satisfying and create a sense of justice.
     13 But is it actually making the world better?
     14 
     15 [10] Adam Tinworth
     16 
     17 [11]Adam Tinworth
     18 
     19 24 Jan 2025 — 8 min read
     20 Cancellation: a complex mix of accountability, power, justice, anger and
     21 societal change
     22 
     23 What’s the point of “cancellation”? I don't mean that in the “it's pointless”
     24 sense, but in the “what are you trying to achieve by it” sense. Is it about
     25 justice, or accountability, or community protection, or making the world
     26 better? Or is it about the thrill of the mob? Motivations matter.
     27 
     28 If you ask people what the point of cancelling people is, they might deny it
     29 happens. [12]But it clearly does, and sometimes quite justifiably. And then
     30 they might say “accountability” and that seems like a good answer — until you
     31 think about it. Because accountability implies power. And as soon as you
     32 express that you are holding somebody accountable, you are saying that you want
     33 to have, or feel you do have, power over them.
     34 
     35 There’s a reason that civilised countries punish through systems and courts,
     36 not through mobs. The rule of law exists to prevent the rule of the mob. And
     37 that’s because the rule of the mob is inherently divisive: it splits groups
     38 into us and them. And sadly, we can see the degree to which the rise of social
     39 media, and its facilitation of accountability through mob, has damaged our
     40 societies, through greater polarisation and the splitting of people into
     41 in-groups and out-groups. That’s worth examining.
     42 
     43 Now, I’ve come a long way on this. Long, long ago, I wrote positively about the
     44 power of collective action to [13]bring down a gagging order. And many of us
     45 watched the [14]Arab Spring with awe and delight. Collective action in the face
     46 of unjust laws, structures, systems, and processes can be an incredible thing.
     47 
     48 Accountability or power?
     49 
     50 But when that power is turned on an individual? That’s a very different thing.
     51 I know, from my own past, that being an individual on the receiving end of
     52 group disapproval for being different is horrible, and psychologically
     53 damaging. We’ve only recently started taking bullying as seriously as we
     54 should. And I still carry the psychological scars of the intense physical,
     55 mental and emotional bullying I endured as a school child in the 1980s.
     56 
     57 When that mob justice spreads to societal groups picking on individuals, it can
     58 become very difficult. There’s a reason that we use “witch hunt” and “lynch
     59 mob” as negative terms. They are not societally healthy ways of expressing the
     60 boundaries of acceptable behaviour. When a mob gets going, it too often loses
     61 sight of little things like “evidence” and “compassion”. Mobs tend to be
     62 dehumanising both to their members, as well as to their victims.
     63 
     64 So, when you start a targeted move against an individual, when you stoke up
     65 social media outrage against them, questions need to be asked not just about
     66 your target, but about your own motivations. Accountability, in a community,
     67 counts both ways. And the biggest question is: is you wielding that power
     68 actually helping the people you claim to be helping? Because if it’s not, then
     69 you’re just wielding power for your own pleasure.
     70 
     71 You’re a bully.
     72 
     73 And that’s a problem — and possibly even a counterproductive one. Because the
     74 experience of my life is that you create lasting change by persuading people,
     75 not by wielding power over them. You can’t force me to believe anything. But
     76 you can persuade me that I need to alter my beliefs. And that, person by
     77 person, can create change at a societal scale. When you have enough support at
     78 a societal level, you can affect community (and legislative) change in a way
     79 that lasts.
     80 
     81 Changing society by changing people
     82 
     83 I came of age during the height of the movement for gay rights. That movement
     84 largely won in the UK by persuading people that being gay wasn’t being “other”,
     85 but something normal. I grew up with literally nobody who was both gay and out
     86 around me. Being gay was very much “other” to me. It’s easy to see why people
     87 stayed firmly in the closet. Anyone who came out in the 1980s in a Scottish
     88 school would have supplanted me as the best person to bully pretty damn
     89 quickly.
     90 
     91 But, within a year of coming to London for university, that changed. Friends
     92 came out to me, and I made friends with people who were out before I knew them.
     93 My emotional reaction to gay people quickly aligned with my pre-existing
     94 intellectual response, of wondering what the hell was the point of forcing
     95 people to pretend to be something they aren’t, and deny their selves? But I was
     96 an easy convert. I was already inclined towards that belief.
     97 
     98 My parents’ generation? Much harder. Nevertheless, I saw my parents change
     99 their views. They were what I would describe as culturally homophobic because
    100 the culture at the time was homophobic. And then they met my gay friends, and
    101 the “otherness” disappeared. By the time they retired and moved south, they
    102 were friends with the gay couple who lived in the folly behind their house.
    103 Indeed, one of that couple would go on to be the organist that played in the
    104 church for both of my parents' funerals. They would have been touched by that.
    105 Both of them expressed bafflement that the church was having such an issue with
    106 gay people at the time. Change.
    107 
    108 And this was just part of a much wider move in society through the 90s and the
    109 2000s. It says something of the success of the gay rights movement in the UK
    110 that it was our [15]mainstream right-wing party that granted marriage equality.
    111 
    112 If I’d cancelled my parents over that earlier views, would they have been as
    113 much a part of that shift as they were?
    114 
    115 Normalisation is a powerful tool of change
    116 
    117 The more we cancel people, the more we hinder the process of normalisation. And
    118 that process I see profoundly changing the world around me. My daughters have
    119 grown up with a gay couple living a few doors down; they studied in a school
    120 where one of their fellow pupils has two dads. They attend a church where they
    121 regularly chat with an elderly lesbian couple and their delightful dog, and
    122 where they’re welcomed by a trans woman. One of the eldest’s school friends has
    123 a trans woman parent. The reality of the world around them makes many
    124 homophobic and transphobic views look utterly ridiculous to them.
    125 
    126 Now, how does that function online?
    127 
    128 There’s a very specific community I’m alluding to here because a member of that
    129 community is currently under attack. Why? A combination of things. He’s shown
    130 enthusiasm for a certain individual’s automative and astronautics endeavours
    131 which others feel are too tainted by his politics, and also for some statements
    132 that, I think, were certainly ill-judged, and could easily be viewed as
    133 discriminatory. I’m certainly not comfortable with them, and would be
    134 re-evaluating my position if they recur.
    135 
    136 However, that community which he has been part of building is, in my
    137 perception, largely LGBTQIA+ friendly. Many of the people I follow and interact
    138 with fit into that spectrum. It’s… normal there. This is a community where
    139 LGBTQIA+ acceptance is normal, and the statements he made are considered
    140 abnormal. That’s healthy. Now, the question is: should he be driven from that
    141 community?
    142 
    143 Accountability in action
    144 
    145 We can’t escape the fact that he has said things that make some of those people
    146 uncomfortable. Nor should we. That’s clearly an issue. And somebody external to
    147 that community is demanding that he be held accountable, that the community
    148 owner makes very specific statements, and that the individual is removed from
    149 paid employment in the community and, by extension, the community itself.
    150 
    151 This is, in my mind, very much about power, even if expressed through the
    152 language of accountability and allyship. Some of the phraseology the individual
    153 uses makes that apparent. Here’s just one example:
    154 
    155     I get that you might not experience bigotry the same way that others do,
    156     and maybe this affects your ability to recognize when harm has been done.
    157     That’s for you to work on.
    158 
    159 That would have been a more useful statement without that last sentence. It’s
    160 very hard not to read that one in a way that’s both patronising and superior.
    161 He’s literally telling somebody else what they’re experiencing and what they
    162 should do. There’s a tone of moral authority to it that lacks humility. And
    163 he’s also, in other postings, demanding very specific things from the community
    164 owner — statements, answers to questions, removal of a staff member — and will
    165 continue to trash his business online if he doesn’t get it. And all of that
    166 from a competitor.
    167 
    168 It’s difficult to see a clear moral high ground here.
    169 
    170 Let’s, as a thought experiment, think about what that means if it comes to
    171 pass.
    172 
    173 The impact of exclusion
    174 
    175 First of all, that individual is removed from a community where certain ideas
    176 that maybe he’s uncomfortable with are normalised. It’s likely that the places
    177 he’ll find welcoming are going to share much more extreme versions of those
    178 views. How does it help the LGBTQIA+ community to drive people away into the
    179 arms of those people? It just takes someone and forges them into an enemy. My
    180 God, now of all times, the LGBTQIA+ community do NOT need more enemies.
    181 
    182 But if we allow the normal social process of “mate, that’s out of order.
    183 Apologise, and let’s move on” happen, the process of normalisation can
    184 continue, as it did for my parents years ago. They can see that these people
    185 and their allies aren’t the enemy, but just people with different ways of
    186 being, desires and life choices. They’re not a threat. Fundamentally, they’re
    187 just people who happen to be LGBTQIA+.
    188 
    189 🙏
    190 One of the things I like about the Christian idea of forgiveness, once I
    191 engaged with it seriously, is that it’s not about the person being forgiven;
    192 it’s about the person doing the forgiving. It’s about the damage one does to
    193 oneself by carrying hatred and anger in your heart.
    194 
    195 Now, I’m not denying that there are people whose views are so abhorrent and who
    196 are so unrepentant that yes, community exclusion is the only path for the good
    197 of the community. Any community is defined by its rules and its norms, but
    198 those are only real if enforced. Community management is a skill, and a vital
    199 one. And that means knowing when exclusion is for the good of the community.
    200 
    201 But when people try to force out people who have yet to prove that they can’t
    202 clear that bar, it looks more like an exercise of power. Currently, my position
    203 is that, if the individual proves unrepentant and continues down this path,
    204 then yes, community exclusion would be the best outcome. But I don’t, yet, see
    205 that signs that it is necessary.
    206 
    207 🇺🇸
    208 It’s also worth noting that, as so often happens online, all this is being
    209 filtered through the lens of US politics. The individual in question does not
    210 live in the US; he lives in Eastern Europe. Different country, different
    211 culture, different social norms. Not an excuse — but relevant context.
    212 
    213 The acquisition of power
    214 
    215 And that brings me to the second consequence of my thought experiment: if it
    216 all happens as the external person wishes, they are now effectively in charge
    217 of the community. They police what is and isn’t acceptable within the
    218 community, not the owner, and not the members. That’s not about allyship, or
    219 accountability. That’s about power, pure and simple. And when that person owns
    220 a direct competitor, well, there are some questions to be asked about
    221 motivation.
    222 
    223 That would, for me, be the end of that community. Because this particular space
    224 is both a business and a community, and this is where community management
    225 comes into play. The business owner can do whatever he likes, but the space and
    226 the community are not the same thing: one hosts the other. And that community
    227 will, and should, make its own decision about the situation.
    228 
    229 I’m always open to persuasion, but I’m never happy to be told what I should
    230 think. As a member of the community, I’m happy to have potential problems
    231 pointed out, and will evaluate the evidence and the behaviour of the person in
    232 question, exactly as I do and have in the physical, proximate communities I’m
    233 part of. But, collectively, we as community members make the decision — or
    234 judge the community host on how he handles it.
    235 
    236 Justice is slow and deliberate. And that’s a lesson from history.
    237 
    238 What I will not put up with is a style of political witch-hunting and language
    239 emerging in a community that I joined specifically to avoid that. Enough of my
    240 life has been tainted by bullies. I won’t grant them my attention, and that
    241 includes well-meaning bullies, who think they are on the side of the angels.
    242 
    243 There is a tension between real-world processes of justice, which grind slowly
    244 and with deliberation for good reasons, and the adrenaline and anger fuelled
    245 quest for justice in social media. I know which I prefer.
    246 
    247 We need to bring the lessons of history into our new social spaces. And we need
    248 to do more work to untangle the complicated threads of accountability, power,
    249 activism and societal change that underlie that loaded word “cancellation”.
    250 
    251 Read more
    252 
    253 [16] Dr Payal Arora talking at NEXT24 in Hamburg.
    254 
    255 Walking the narrow path between tech utopianism and digital cynicism
    256 
    257 We’ve been burnt by the tech companies, and we’re rightfully wary. But slipping
    258 into digital doomerism won’t help us solve today’s problems.
    259 
    260 07 Jan 2025
    261 [17] Person in dark coat and pink hat walking on a pebble beach as waves crash,
    262 with offshore wind turbines on the horizon.
    263 
    264 Beach walk and transitory art
    265 
    266 Escaping the first day of work and school with a walk and some natural crafting
    267 on the Sussex shore.
    268 
    269 06 Jan 2025
    270 [18] Wooden boardwalk curving around a moss-covered tree in wetlands,
    271 surrounded by tangled branches and dense undergrowth.
    272 
    273 Walking at WWT Arundel
    274 
    275 A pre-Christmas few hours of escape at the Wildfowl and Wetlands Trust in
    276 Arundel.
    277 
    278 26 Dec 2024
    279 [19] Random slices of other people's lives
    280 
    281 Random slices of other people's lives
    282 
    283 A simple way of finding virtually unmatched videos on YouTube — and glimpses
    284 into other lives.
    285 
    286 22 Nov 2024
    287 Coffee & Complexity
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    290 Coffee & Complexity
    291 
    292 A blog and a newsletter about embracing complexity, not hiding from it. By Adam
    293 Tinworth.
    294 
    295 [21][                    ] Subscribe
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    298 References:
    299 
    300 [1] https://www.coffeeandcomplexity.com/
    301 [4] https://www.coffeeandcomplexity.com/about/
    302 [5] http://www.onemanandhisblog.com/
    303 [7] https://www.coffeeandcomplexity.com/cancellation-a-complex-mix-of-accountability-power-justice-anger-and-societal-change/#/portal/signin
    304 [8] https://www.coffeeandcomplexity.com/cancellation-a-complex-mix-of-accountability-power-justice-anger-and-societal-change/#/portal/signup
    305 [9] https://www.coffeeandcomplexity.com/tag/politics/
    306 [10] https://www.coffeeandcomplexity.com/author/adders/
    307 [11] https://www.coffeeandcomplexity.com/author/adders/
    308 [12] https://www.walesonline.co.uk/lifestyle/tv/john-barrowman-says-only-holly-30821456?ref=coffeeandcomplexity.com
    309 [13] https://onemanandhisblog.com/2009/10/the_day_twitter_destroyed_a_gagging_orde/?ref=coffeeandcomplexity.com
    310 [14] https://www.theguardian.com/world/ng-interactive/2021/jan/25/how-the-arab-spring-unfolded-a-visualisation?ref=coffeeandcomplexity.com
    311 [15] https://www.gov.uk/government/news/david-cameron-on-the-first-uk-same-sex-marriages?ref=coffeeandcomplexity.com
    312 [16] https://www.coffeeandcomplexity.com/walking-the-narrow-path-between-tech-utopianism-and-digital-cynicism/
    313 [17] https://www.coffeeandcomplexity.com/beach-walk-and-transitory-art/
    314 [18] https://www.coffeeandcomplexity.com/walking-at-wwt-arundel/
    315 [19] https://www.coffeeandcomplexity.com/random-slices-of-other-peoples-lives/
    316 [20] https://ghost.org/